The Senedd Business Directorate is responsible for supporting Senedd business in plenary and committees, and for supporting Members in the delivery of their duties.
The Commission and Member Support Service (CAMS) within the Business Directorate provides business services (allowances, HR and learning support) to the 60 Senedd Members and their staff, particularly engagement with regard to operation of their offices and professional development advice. The Service also provides executive support to the Presiding Officers, Chief Executive and Directors of the Senedd Commission.

This is a challenging and exciting new role in which you will work closely with Members, senior leaders and service areas within the Senedd Commission as well as the Independent Remuneration Board and its secretariat.
This role recognises the importance of understanding the needs of Members and ensuring this knowledge is at the centre of our decision making and service design. Members are front and centre of all we do as Commission staff. The next few years will be a period of significant change and you will build on work already underway to ensure that our services continue to meet the evolving needs of Members.

You will lead the Member Learning and Engagement team, who are responsible for the development and delivery of relevant, timely and high quality learning and development programme for Senedd Members and their staff. The team manage the budget and develop innovative ways of delivering training across Wales that is relevant to all aspects of a Members work. They also have responsibility for the Members’ intranet and the Members’ satisfaction survey.
You will need to demonstrate sound judgement and win the trust and confidence of Senedd Members and colleagues and engage and communicate effectively. You will need to develop and foster relationships, getting people to understand others' points of view, and understanding the role of the Senedd and Commission.

Using productive ways of engaging with Members to gather feedback to identify and understand Member needs, you will be supporting the Chief Executive and the Commission’s Executive Board to make effective, Member focused decisions and actively promoting awareness and understanding of those needs.

You will share knowledge and information gathered appropriately and ensure it is used as we interact with Members about changes, providing valuable insight and input into projects, programmes, and engagements, to improve how Members and their staff use our services and to build credibility for the services provided.

We are looking for a self-motivated, strong leader with a firm focus on customer service, who is willing to take initiative to proactively address issues. and enjoys working in a fast-paced, high-pressure environment.
You will have outstanding communication skills. You will be able to produce information which is clear and accurate and to offer unbiased advice both in writing and orally. You must, at all times, be politically impartial.
More generally, you will need to demonstrate a personal commitment to the Senedd Commission’s values, leading change in support of the Senedd Commission’s strategic goals.

For more information, please view the job description.

Pattern of Working
This is a full-time post although flexible working arrangements will be considered, subject to meeting the needs of the Senedd and its Members.

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.

Reporting to the Head of Parliamentary Events, you will be an inspirational leader with proven people and project management skills. You will manage and coordinate all internal and external aspects of the production of onsite, online and virtual events working in partnership with Audio visual Teams, Broadcasting, Translation, Communications and with Security and Estate Facilities management colleagues to ensure the most efficient running of events and productions.
You will also be responsible for leading on the delivery of a programme of annual corporate events on behalf of the Senedd commission be they virtual or on the estate such as St David’s Day, International Women’s Day, Remembrance, and the Senedd Carol Concert. You will achieve this through working closely with the Head of Senedd Events and Engagement, and wider Engagement colleagues.

For more information, please view the job description.

Pattern of Working
This is a full-time post although flexible working arrangements will be considered, subject to meeting the needs of the Senedd and its Members.

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.

The post is based within the Senedd’s Parliamentary Events Services, which ensures customers of the Senedd’s estate have the best possible experience of our venues as event and meeting spaces, and our venue support teams and processes.

Reporting to the Senior Senedd Events and Productions Manager, the successful candidate will be an inspirational leader with proven people and resource management skills. They will manage all aspects of event production whether it is onsite or online, as well as providing support when required for any of our offsite events across Wales. Our events also include a dynamic programme of Senedd Member sponsored events that promote understanding of the democratic process through active participation.

The successful candidate will lead the events and bookings team , working in partnership with the curation, visitor, retail and citizen engagement teams. The individual will deliver and monitor performance targets including KPIs, and support the Commission’s engagement and promotion ambitions for our estate and virtual engagement, in conjunction with Communications and other service areas.

This post requires a good eye for detail, political understanding and interpersonal skills; the ability to prioritise resources, significant organisational skills and a keen understanding of good governance systems. You will have strong communication, customer service and team building skills to ensure your team provides an impeccable service to our parliamentary customers and supports the delivery of a high profile programme of events on behalf of Senedd Members and the Senedd .

For more information, please view the job description.

Pattern of Working
This is a full-time post although flexible working arrangements will be considered, subject to meeting the needs of the Senedd and its Members.

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.

The Events Team plays a key role in engaging the public in the Senedd’s work. The team leads on activity that showcases the Senedd as a focal point of Welsh public life, both as a building and an institution. We strive to engage communities across Wales, engaging diverse audiences to increase their levels of understanding of the Senedd’s work, and how they can get involved to use their voice.

The post sits within the Engagement Service, and the successful candidate will report to the Head of Senedd Events and Engagement

Key tasks:

- Plan, design, deliver, and evaluate engagement programmes that showcases the Senedd’s work across Wales, and celebrates diversity and inclusion.

- Ensure that the Senedd is represented at a number of events across Wales, ensuring that the Senedd is represented in a way that is innovative, engaging and impactful. Working with key partners to ensure success. Use the Senedd estate (Senedd, Pierhead, Ty Hywel, Colwyn Bay office) in a meaningful way through exemplar events that leave a positive impression of the Senedd and its work with attendees, participants, and organisers.

- Support the department’s work in planning activity in a timely manner

- Support colleagues in the delivery of major events such as homecomings, official openings, and any such event that positions the Senedd as a focal point and at the heart of Welsh civic pride

- Support colleagues in exploring the potential for income generation through events and productions on our estate.

- Manage external contractors and suppliers.

For more information, please view the job description.

Pattern of Working
This is a full-time post although flexible working arrangements will be considered, subject to meeting the needs of the Senedd and its Members. Occasional weekend, and evening working is expected as part of this role, and there will be occasions when the successful applicant will be required to stay overnight to support our engagement programmes across Wales.

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.

The security department is an integral part of the Senedd. As a Security Officer you will be responsible for the safety and security to all those who visit or work at the Senedd. You will also be the first point of contact for Senedd Members, Senedd Members’ Support Staff, Commission staff and other persons who work at or visit the Senedd estates. The estate includes the Senedd, Ty Hywel, the Pierhead and satellite offices in other areas of Wales as well as any integral car parking areas and immediate surrounding areas.

The Senedd welcomes visitors all year round, attracting up to as many as 250,000 visitors annually. People come to the Senedd to experience a tour, take in one of our many events, and exhibitions, and to watch debates and committees. We attract tourists travelling from overseas, school visits, as well as charities and VIP guests, such as the Royal family, Ambassadors and major sports homecoming events. We are open 6 days a week allowing visitors the opportunity to explore the public spaces of these iconic buildings during opening hours.

We’re looking for highly-motivated individuals to join our large team. You don’t need experience in similar roles, and a full training programme will be provided upon appointment. If you can work collaboratively, have sound judgement and are able to act decisively and responsibly in a very busy environment then we want to hear from you!

For more information, please view the job description.

Pattern of Working
Full time: Working a 5 day week of 37 hours between 07:00 to 22:00. The days of work will vary and will include regular weekend and Public and Privilege Holiday duties. There may be a requirement to change your ‘normal’ pattern of working at short notice, as dictated by Senedd business.

Duration
Permanent and Temporary.

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.

The security department is an integral part of the Senedd. As a Security Officer you will be responsible for the safety and security to all those who visit or work at the Senedd. You will also be the first point of contact for Senedd Members, Senedd Members’ Support Staff, Commission staff and other persons who work at or visit the Senedd estates. The estate includes the Senedd, Ty Hywel, the Pierhead and satellite offices in other areas of Wales as well as any integral car parking areas and immediate surrounding areas.

The Senedd welcomes visitors all year round, attracting up to as many as 250,000 visitors annually. People come to the Senedd to experience a tour, take in one of our many events, and exhibitions, and to watch debates and committees. We attract tourists travelling from overseas, school visits, as well as charities and VIP guests, such as the Royal family, Ambassadors and major sports homecoming events. We are open 6 days a week allowing visitors the opportunity to explore the public spaces of these iconic buildings during opening hours.

We’re looking for highly-motivated individuals to join our large team. You don’t need experience in similar roles, and a full training programme will be provided upon appointment. If you can work collaboratively, have sound judgement and are able to act decisively and responsibly in a very busy environment then we want to hear from you!

For more information, please view the job description.

Pattern of Working
Full time: Working a 5 day week of 37 hours between 07:00 to 22:00. The days of work will vary and will include regular weekend and Public and Privilege Holiday duties. There may be a requirement to change your ‘normal’ pattern of working at short notice, as dictated by Senedd business.

Duration
Permanent and Temporary

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.