Working with Us

Current Vacancies

Engagement

Visitor Experience Assistant (Part-time)

Cardiff Bay

Job Ref
SC-045-22
Location
Cardiff Bay
Salary
£20,972 - £24,710 (Team Support – pro rata)

Our public facing team is passionate about giving a warm welcome to visitors and giving the best impression of the Welsh Parliament and the Senedd building.

As a Visitor Experience Assistant, your focus would be on promoting the work of the Senedd. You will be involved in developing experiences and interactions that support visitors gain the knowledge and confidence to participate in political activities both in the building, and in their local area.

We are developing the estate to be a participation hub which people visit to collaborate and share ideas for the future of Wales.

On their journey around the estate, the visitor has: the resources and guidance informing them about how they are represented by the Senedd, as well as a space to post ideas or contribute towards ongoing inquiries, and a café space for reflection and discussion.

You will work in a small team to welcome and introduce visitors to the estate, maintain the day-to-day content that the visitor interacts with, and support the Visitor Experience Officer when developing our future visitor experiences.

For more information, please view the job description.

Pattern of Working
This is a part time post (22 hours per week), although flexible working arrangements will be considered, subject to meeting the needs of the Senedd, its Members and its visitors. As a regular pattern, we are looking for the post holder to work three of the seven days each week, including privilege days and bank holidays, to a rota which is usually planned one month ahead of time. The post’s regular days are Thursday, Friday, and Saturday.

Welsh language criteria
The language skills for this post have been assessed as follows:
- Listening: Understand discussions and instructions even on unfamiliar topics. (Level 4)
- Speaking: Able to speak and engage in discussion at length, confidently and without prompting. (Level 4)
- Reading: Understand most job-related routine and non-routine text when standard language is used (Level 3)
- Writing: Able to write job-related routine and non-routine text (Level 3)

These skills will be assessed as part of the selection process. For further information on the Welsh language levels, please visit our website.

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.

Strategic Transformation Service

Service Co-ordination Officer - Welsh Language Skills Level 4

Agile

Job Ref
SC-007-22
Location
Agile
Salary
£25,945 - £31137 (Management Band 3 - EO)

As the Co-ordination Officer, you will assist the Head of Service and other teams within Strategic Transformation to co-ordinate cross-team and cross-organisational working and deliver key service functions and governance requirements.
You will be responsible for identifying, coordinating, and providing a range of support to assist the service in implementing and managing constitutional change, Senedd Business operational change and other directorate priorities to continuously improve the parliamentary support we provide to Members of the Senedd.
You will need to have excellent organisational skills, with the ability to remain calm under pressure, responding quickly in a fast paced environment and shifting priorities accordingly. You will demonstrate the skills necessary to manage multiple tasks in a flexible and pro-active way.
You will also need to have excellent interpersonal skills to build and maintain effective working relationships with the service, across the organisation and with external partners, as well as an ability to manage upwards.
You will be supported to develop an understanding of Senedd principles and practices, and how they relate to the work of the service, as well as the Senedd. You will need to display impartiality at all times in the application of your duties, with the ability to recognise when to escalate issues/decisions to senior colleagues.
Working with colleagues, you will be expected to provide excellent organisational support and to demonstrate a strong, service oriented ethic. You will be committed to our core values of respect, pride, and passion and working as “one team” at all times.


For more information, please view the job description.

Pattern of Working
This is a full-time post although flexible working arrangements will be considered, subject to meeting the needs of the Senedd and its Members.

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.

Function
Strategic Transformation Service
Status
Full Time
Type
Permanent
Hours
37 hours

Share this vacancy

Job Alerts

Can’t see the role you want? Register your details with us to be notified when we’re hiring!

Contact Us

Recruitment Team, Welsh Parliament,
Cardiff Bay, Cardiff, CF99 1SN

0300 200 7588


Connect with:

© Copyright Senedd 2023
Powered by: Webrecruit