The Commission and Member Support Service (CAMS) provides secretariat support to the Presiding Officers, Chief Executive and Directors of the Senedd, and operational and professional development advice to 60 Senedd Members and their staff.

The Private Office team is the direct support team for the Presiding Officer (Llywydd) and Deputy, ensuring they are able to carry out their duties effectively. The team also
delivers an international work programme hosting international visitors, and arranging outward delegations.

The Executive Office team provides executive support to the Chief Executive and Directors. The team also provides secretariat support to the Senedd Commission, the Executive Board, and Leadership Team as well as other boards, bodies or groups as requested. The team manages the CAMS financial and business continuity responsibilities and a number of other corporate activities.

This post is an exciting opportunity to work in a busy environment at the heart of the Senedd. The post holder will provide key central services and administrative support for
the two teams, and you will need to be able to work bilingually. The role can be varied, you will need to be able to prioritise a busy workload and work to set deadlines whilst remaining calm and responsive to the needs of others. You will be a key point of contact for colleagues across the Senedd Commission as well as Senedd Members, and will need to develop effective working relationships with them.

The successful candidate will have excellent interpersonal skills; have a focus on customer service and getting the job done; will be organised, with effective and efficient administrative skills; and will adopt a positive and flexible approach to their work. This will require working from the Ty Hywel Building in Cardiff Bay in order to meet business needs whilst working from home at other times (if preferred).

For more information, please view the job description.

Pattern of Working
This is a full-time post although flexible working arrangements will be considered, subject to meeting the needs of the Senedd and its Members.

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.

We are recruiting a part-time Visitor Engagement Assistant at the Senedd!

You will be joining a small passionate team, welcoming and introducing visitors to the estate. You will have the opportunity to engage with people from all walks of life, maintain the day-to-day content of the visitor journey, and support the Visitor Experience Officer in developing and shaping the future of our visitor experiences.

You will be supporting the public to participate in Welsh democracy, as well as informing them about how they are represented and how they can get involved. We are looking for someone with strong customer service skills. You should enjoy communicating with members of the public and have an interest in the work and significance of the Senedd. If this sounds like you, then don’t delay; apply today!

Training and information will be provided about the topics covered when communicating with the public.

For more information, please view the job description.

Pattern of Working
This is a part time post (7.24 hours per week), although flexible working arrangements will be considered, subject to meeting the needs of the Senedd, its Members and its visitors. As a regular pattern, we are looking for the post holder to work one day a week, usually Saturdays. However this may also include Sundays, privilege days, or bank holidays. The team rota is usually planned one month ahead of time.

As part of a public facing team that delivers a service over seven days a week, the post holder will be expected to sometimes work with less notice (which can be two days’ notice) if business needs require. This includes working on non regular days when needed. This could be to support when planning cover for before unknown busier times (a recall of business, for example), or in supporting the team in being resilient to absence.

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.

We are looking for a Service Support Officer to join our EFM team at the Senedd.

You will play an integral part of the Service Team providing general support to your colleagues, and assisting with the large number of meetings and events held on the estate.
Through a wide range of duties this role provides an exciting opportunity to work alongside colleagues as part of the Senedd Commission, the Porters and the Sustainability & Governance officer, whilst also working closely with the wider EFM team.

The Estates and Facilities Management (EFM) Team is responsible for ensuring that the functions of the Senedd, Ty Hywel and the Pierhead Buildings are operated as smoothly as possible and that the estate and buildings always look their best.
Additionally, you will provide first-class customer service to Senedd Members, and their support staff, as well as Commission staff and visitors to the estate.

For more information, please view the job description.

Duration
Temporary (until March 2026)

Pattern of Working
This is a full-time post although flexible working arrangements will be considered, subject to meeting the needs of the Senedd and its Members.

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.

Our people are at the core of everything we do. That’s why we have built a strong Learning and Development function to ensure they stay motivated and have access to the right tools and opportunities to grow and reach their full potential.
The Organisational Development Learning and Inclusion (ODL&I) team is responsible for the Senedd’s learning offering; designing and delivering in-house training solutions as well as sourcing appropriate external suppliers and ensuring the best use of organisational resource. The team focusses on building organisational capability through its learning and Organisational Development (OD) initiatives.

As the L&D Manager, you will be instrumental in achieving our ambitious People Strategy and will support the Senedd’s ambition as a true learning organisation. You will utilise the Senedd’s L&D Framework to prioritise essential learning and to champion a culture of growth and continuous improvement. You will be visible and can develop close partnership with customers and stakeholders across the business, owning significant responsibility for shaping and delivering the development offering.

The role reports to the Head Organisational Development and Learning and is focused on consultancy, design and delivery of high quality learning and organisational development initiatives. You will initiate and drive forward significant improvements which will increase knowledge, skills and performance across the Senedd, enabling staff to reach their full potential and to be the best they can be.


For more information, please view the job description.

Pattern of Working
This is a full-time post although flexible working arrangements will be considered, subject to meeting the needs of the Senedd and its Members.

Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.